Menomonee Falls 911 Dispatch Announcement

***For Immediate Release ***

 The Village of Menomonee Falls is transitioning all of its police/fire/EMS dispatch services to the Waukesha County Communications Center (WCC).  On Wednesday, February 1, 2017 at 7:00 am, Menomonee Falls 911 dispatchers will broadcast a sign off message to all radio channels followed by WCC dispatchers broadcasting a sign on message.

The WCC regional dispatch center will connect Menomonee Falls residents directly to the WCC dispatchers when they call 911, from any phone whether the call is from a landline or a cellular phone.  Non-Emergency calls for service requesting a police, fire, or medical assistance response should be directed to #262-446-5070, replacing the #262-532-1700 currently in use.  This new number will connect directly to WCC.  All other police and fire business such as general questions, burning permission, overnight parking permission, fire inspections, special event information, etc., should be directed to the current #262-532-8700.  These numbers will be posted on the Menomonee Falls website at beginning on February 1, 2017.

Besides the new non-emergency phone number for response requests, the severe weather sirens will have an additional test conducted by WCC on Wednesdays at 1:00pm for one minute.  This is in addition to the usual Saturday noon testing currently being done.  Residents should take note of these two changes.

The Waukesha County Communications Center (WCC) is the largest Public Service Answering Point (PSAP) in Waukesha County.  WCC answers all wireless 911 calls for the County, as well as all landline 911 calls, most non-emergency service calls, and dispatch services for 30 of Waukesha County’s 37 municipalities. 

The Menomonee Falls Police & Fire Departments would like to recognize and thank all of the current and former telecommunicators who worked tirelessly for the past 50 years providing excellent dispatch services the Village of Menomonee Falls. 

Media coverage of this change is welcomed.  For any further information, please contact Assistant Chief Mark Waters, at 262-532-8702.